- Information We Collect
We may collect personal information necessary to provide our services, including:
- Name, business name, and contact details (email, phone, address)
- Vehicle or fleet details for installations and maintenance
- Enquiry or service request information submitted via website, phone, or email
- Other information relevant to providing our services
We do not collect sensitive information unless explicitly provided by you for service purposes.
- How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Schedule and deliver installations, maintenance, or repairs
- Communicate service updates and support
- Comply with legal obligations and internal record-keeping
We do not use your information for marketing without your consent.
- How We Protect Your Information
We take the security of your data seriously and implement measures to protect it, including:
- Storing information on secure, password-protected systems complimented with multi-factor authentication
- Restricting access to authorized personnel only
- Using secure forms for website enquiries and email communications
- Regularly reviewing our security practices to ensure compliance with industry standards
- Disclosure of Information
We will not sell, rent, or trade your personal information to third parties.
We may share information with trusted suppliers or service providers only where necessary to deliver our services, and only with your consent.
- Access and Correction
You may request access to your personal information or request corrections at any time by contacting us at:
Email: info@transref.com.au
Phone: 02 9725-5122
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.
- Contact Us
For any questions regarding this Privacy Policy or our handling of personal information, please contact us:
Transair Refrigeration
www.transairdk.com.au
Email: info@transref.com.au
Phone: 02 9725-5122